Andrew Kemp, President and Kelly Stafford, Systems & Training Manager

CMW Insurance Services Ltd.

CMW thanks you for your genuine and inspiring efforts to streamline our commercial lines processes. It was very jam-packed but amazingly effective.

Not only did you very effectively implement the major components of the CLIPS Program and valuable time management skills, you also managed to tweak it considerably to suit the unique needs of our sizable commercial department.

In addition, you gave our management team lots of tools to work with and build even a stronger commercial lines department.

You made yourself very available before and after you visited us to provide ongoing support while we prepared for and continued the implementation process.

We look forward to following up with you after your busy year-end and fine tuning the processes even more.

We are very happy with our decision to utilize the services of MIHI and would recommend them without hesitation.